Grantham Physiotherapy Practice

How We Work

​Why choose us?

At Grantham Physiotherapy Practice we understand that no two problems are exactly the same. We will listen to your full history, conduct a full examination and explain our findings in a way that makes sense. Once we know what you want to gain from physiotherapy, we then plan your treatment using the hands on treatment, up to date information and advice, exercises and stretches that you need to reach your goals.

Physiotherapists are primary healthcare professionals registered with the government body, the Health and Care Professions Council (hcpc). Since 1978 you have not needed to be referred by a doctor to see an independent physiotherapist (but we are always happy to work closely with your doctor). We are trained to assess and treat a wide range of problems, but we can also spot where physiotherapy is not the best course of action. If that happens, we can signpost you to the help you need. All the physiotherapists at Grantham Physiotherapy Practice are experienced Chartered Physiotherapists. We keep up to date with the latest research, use evidence based practice and advanced clinical reasoning to bring you the treatment you need for a good recovery.

How do I make an appointment to see a Chartered Physiotherapist at the practice?

Phone 01476 593778 and make an appointment. You are welcome to phone and talk to a physiotherapist before booking an appointment. We also can be contacted for advice and information here. We are very pleased to receive referrals from Doctors but you do not need to see a Doctor before seeing the physiotherapist. We are opensix days a week with early morning and evening appointments available.

I have private medical insurance; can I use it?

In many cases private medical insurance will cover the cost of your physiotherapy treatment. All the physiotherapists at Grantham Physiotherapy Pratice are registered with the major insurance companies. Before making an appointment telephone your insurance companies' helpline so that they can explain any referral procedure they expect you to follow. If you are able to supply us with your insurance companies' details we will bill them directly. Please remember that the final responsibility for payment remains with you.

How do I pay?

If, like many of our patients, you do not have private medical insurance, we accept all major cards and cash payment. Unless you have insurance in place we ask you to pay for treatment after each appointment.

How long should I wait before I make an appointment?

The body is wonderful at self repair. If you feel that your problem is not resolving on its own, or is very slow at getting better, a visit to a physiotherapist may help. Early treatment and good advice can often mean a quicker recovery with less time off work.

What sort of treatments do Chartered Physiotherapists use?

Chartered Physiotherapists use a wide range of skills including manipulation, mobilisation, deep massage and exercises, often aided by the use of sophisticated electronic and electrical apparatus.This is all designed to help in restoring function, the relief of pain and to promote healing. Preventative measures are very important in physiotherapy. The Physiotherapist will spend time teaching you why your problem occurred and how to avoid it happening again. Your treatment will be planned taking into account the findings of our examination and your needs.

Do I have to be referred by a doctor?

No, you may consult a Chartered Physiotherapist without a doctor's referral.  We are always pleased to accept referrals and further information about your condition from your doctor or Specialist. We will report back to your GP or Specialist if they have referred you, or you request that we do. If you wish to make a claim on your medical insurance, please remember that you must follow any rules laid down by your insurance company regarding referral. .

Chartered Physiotherapists work in close co-operation with GP's in much the same way as Consultants do, and this relationship is for the ultimate benefit of you, the patient.

What can I expect at my first appointment?

The physiotherapists needs to undertake a thorough assessment. Firstly, the physiotherapist will ask questions to get an accurate picture of the problem. You will be asked to answer questions about your general health, previous occurances, medicine taken, and lifestyle, as well as the problem you are consulting us for. Before any treatment can be given you will be examined thoroughly so the physiotherapist can make a working diagnosis.

The physiotherapist will need to look at the problem area, touch it and see how it moves. It is a good idea to wear clothing that allows the physiotherapist to access the area easily. Many patients bring a pair of shorts for a leg problem, wear elasticated trousers for a back problem and women often wear a top with thin straps if we are examining a neck or shoulder problem.

After the examination, the Physiotherapist will explain the problem and give you chance to ask questions.  The Physiotherapist will decide with you on the best form of treatment.  The remaining time is spent starting the treatment. As well as relieving pain and getting the body working again, an important part of physiotherapy is to teach you how to take care of your own body, so you may be given exercises and stretches to do at home.

Once the problem has been relieved the physiotherapist can then advise you on the best ways to prevent further problems.

How do I know if a Chartered Physiotherapist is fully trained and has a recognized qualification?

'Physiotherapist' is now a protected title which means that anyone using the title who is not a physiotherapist is breaking the law. If the person treating you is a physiotherapist you can check their registration with the regulator of the health professions, the Health and Care Professions Council, here. Only members of the Chartered Society of Physiotherapy, (known as 'Chartered Physiotherapists') have the designatory letters 'MCSP' or 'FCSP' after their name.


24 hours notice is required if you wish to cancel or change an appointment and avoid a cancellation fee. If an appointment is cancelled with less that a days notice, or an appointment is not kept, we have no opportunity to offer the appointment to someone else and the time is wasted.

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